Overview
E-Land Ltd. ("E-Land", "we", "our") operates the eProperties platform and is committed to protecting the personal information of everyone who uses our services. This policy explains what data we collect, why we collect it, and how it is handled.
Data We Collect
We collect the following categories of information:
- Account information — name, email address, phone number, and password when you register.
- Identity & KYC documents — government-issued ID, NIN, and proof of address as required by Nigerian land regulations.
- Property data — plot locations, title documents, survey plans, and transaction history.
- Payment information — bank details or card data processed securely via our payment partners.
- Usage data — pages visited, features used, IP address, browser type, and device identifiers.
- Communications — messages sent through our support channels.
How We Use Your Data
Your information is used strictly to operate and improve our services:
- Creating and managing your eProperties account.
- Facilitating land searches, listings, and property transactions.
- Verifying identity and preventing fraud or illegal activity.
- Sending transactional emails and important account notifications.
- Improving platform features through aggregated, anonymised analytics.
- Complying with Nigerian land laws and regulatory requirements.
We will never sell your personal data to third parties for advertising purposes.
Sharing Your Information
We share data only in the following limited circumstances:
- Service providers — trusted vendors (hosting, payments, KYC verification) who are contractually bound to confidentiality.
- Legal obligations — when required by law, court order, or governmental authority in Nigeria.
- Business transfers — in the event of a merger, acquisition, or sale of assets, data may transfer to the successor entity.
- With your consent — in any other circumstance only when you have explicitly authorised it.
Your Rights
Under the Nigeria Data Protection Act (NDPA) 2023, you have the right to:
- Access a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where there is no legal basis for retention.
- Object to or restrict certain types of processing.
- Data portability — receive your data in a machine-readable format.
- Withdraw consent at any time where processing is based on consent.
Cookies & Tracking
We use cookies and similar technologies to keep you logged in, remember preferences, and understand how our platform is used. You can control cookie settings in your browser at any time. Disabling certain cookies may affect platform functionality.
- Essential cookies — required for core platform operation (cannot be disabled).
- Analytics cookies — help us understand traffic patterns; anonymised data only.
- Preference cookies — store your language and display settings.
Security
We implement industry-standard security measures including TLS encryption in transit, AES-256 encryption at rest, multi-factor authentication, and regular third-party security audits. No system is completely immune to risk, but we take every reasonable step to protect your data.
If you suspect unauthorised access to your account, contact us immediately at security@eland.ng.
Contact Us
For privacy-related enquiries, requests, or complaints, please reach out to our Data Protection Officer: